Articles on: Billing

Why is my server still "Pending"?

Thanks for your order. Your service may show as "Pending" for a few reasons:

Your invoice might not be paid yet. Sometimes PayPal, card or direct debit payments can take a few minutes to process.
We could still be setting up your service. This shouldn't take longer than 5 minutes, and most Minecraft servers can be deployed in a few seconds.
Your invoice could have been (most likely falsely) marked as fraudulent. Please get in touch via our Discord server or live chat (in the bottom-right).

In the rare event that your order is still "Pending" after 30 minutes, please contact us as soon as possible and we'll look into it for you.

Updated on: 28/07/2023

Was this article helpful?

Share your feedback


Thank you!